1. Personal Information

   When you visit RGK Wheelchairs, Inc. web sites or interactive advertisements, we will not collect any personal information about you (including but not limited to your name, address, telephone number, email address, and credit card number if you place an order with us) unless you provide it to us voluntarily.

   If you opt not to provide us with personal information you can still access our web sites;

   however you may be unable to participate in certain promotions or receive product information offered through RGK Wheelchairs, Inc. web sites or interactive advertisements.
    

2. Aggregate and Statistical Data
   
   RGK Wheelchairs, Inc. may collect certain aggregate data called web log information (such as your web browser, operating system, pages visited, etc.) and use cookies when you visit our web pages. For instance, when you visit one of our web sites, our web server may automatically recognize some non-personal information, including but not limited to the date and time you visited our site, the pages you visited, the referrer (the web site you came from), the type of browser you are using (e.g., Netscape, Fire Fox, Internet Explorer), the type of operating system you are using (e.g., Windows, Linux, Mac), and the domain name and address of your Internet service provider (e.g., America Online, Earthlink).

   Neither our cookies nor web beacons nor web log information collects any personal information. They do not contain personal information such as your name or email address.

   In some cases we may also collect information about you that you voluntarily submit and which is not personal, such as general statistical information like age, gender, household size, zip/postal code, preferences and interests.

RGK Wheelchairs, Inc. does not require visitors to our web sites to provide personal information in order to obtain access to any of our sites. RGK Wheelchairs, Inc. collects personal information (including but not limited to your name, address, telephone number, and email address) from our visitors only on a voluntary basis.

You are in control of the personal information you provide to RGK Wheelchairs, Inc. online. You can:

1. Ask for a copy of your personal information

2. Ask for your personal information to be corrected or updated

3. Ask us to remove your personal information from our records

To do this, please contact us at the e-mail address listed at the bottom of this statement. RGK Wheelchairs, Inc. will use reasonable efforts to provide that information to you.

At some RGK Wheelchairs, Inc. sites you may order product samples, enter contests, vote in polls or otherwise express an opinion, subscribe to one of our services such as newsletters, or participate in one of our online forums or communities. These programs require you to submit some information in order to participate. These programs and the types of information required described in more detail below.

To fully use our web sites, visitors may need to register using our online registration forms, where visitors will be required to provide us with their personal information. Visitors may also be asked to select a user ID and password. Further, to register for certain services or become a member of certain communities, we may ask visitors to submit their name, email address, home address, and zip/postal code.

In addition, we ask for country of residence and age so that we can comply with all applicable privacy regulations. You can further make choices about receiving email newsletters and alerts from RGK Wheelchairs. You can always decide not to receive or stop receiving any email from RGK Wheelchairs that you do not want.

RGK Wheelchairs may run contests, sweepstakes and other promotions on its web sites or through interactive banner ads. These events which may ask you to provide personal information which is needed in order to administer the contest, sweepstakes or promotions and to notify winners.

Occasionally, visitors will have the opportunity to forward product sampling opportunities or other information on the web site to friends/relatives or to send messages from our web sites or interactive advertisements to friends/relatives. This personal referral information you provide to facilitate this communication is used on a one-time basis and is not further retained by RGK Wheelchairs, Inc. except in circumstances where we obtain consent from the people you have referred to receive communications from us.

RGK Wheelchairs, Inc. may occasionally ask visitors to complete surveys and opinion polls about their interests, needs, and attitudes. Surveys help us provide better services and products that meet customer needs. Participation is completely voluntary and these surveys are optional.

If you provide our consumer service representatives with feedback on your experiences with our products/services or otherwise submit questions to our consumer service representatives or webmasters, you will be asked to supply personal information for our record keeping and follow-up.

Employment Information: Personal information you may submit in connection with employment inquiries will be used only for recruitment and future internal consideration. It will be accessible solely by persons responsible for recruitment for RGK Wheelchairs, Inc. entities.

1. a) Personal Information
   
   We may use your personal information to contact you. For example, we may send you marketing or promotional materials including emails or other information; we may respond to your comments or requests for information; or we may contact you if needed in the course of processing or shipping your order for products or services offered through our web sites. We may also enhance or merge personal information with data obtained from third parties for the same purposes.

   We also use personal information about you to improve our marketing and promotional efforts; to statistically analyze site usage; to improve our content and product offerings; and to customize our sites' content, layout and services. We may also use your information to deliver information to you that, in some cases, is targeted to your interests, such as targeted banners, new services and promotions. We believe these uses allow us to improve our site and better tailor it to meet our visitors' needs. RGK Wheelchairs, Inc. does not collect personal information automatically, but we may combine non personal information collected automatically (e.g., through cookies) with your previously submitted personal information.

   RGK Wheelchairs, Inc. occasionally sends visitors who have opted-in emails describing new products, promotions or events. These services are optional and you may opt-out of these services completely, at any time. We will only store your personal information for a reasonable period of time.

   b) Aggregate and Statistical Data

   RGK Wheelchairs, Inc. uses web log information (such as your web browser, operating system, pages visited, etc.) to help us design our web site, to identify popular features, and for other managerial purposes. However, web logs may be used if necessary to help identify any person attempting to break into or damage our web site. We may share web log information with law enforcement agencies if we believe that we have evidence of a violation of computer security or related laws.

1. How We May Share Information
   
   We will not share, trade or sell personal information of our visitors for use by any business, other than RGK Wheelchairs, Inc. without your consent. However, aggregated and statistical data from our visitors may be shared with our partners. For example, we may let a partner know that approximately "20,000 people visited a web page regarding a specific joint promotion."

   Occasionally, we may share personal information from you (such as name, mailing addresses and email addresses) with agents, contractors or partners of RGK Wheelchairs, Inc. in connection with services that these individuals or entities perform for or with RGK Wheelchairs, Inc. These agents, contractors or partners are restricted from using this data in any way other than to provide services for RGK Wheelchairs, Inc. and they may not share or resell this data. We may, for example, provide your information to agents, contractors or partners for data processing services, for contacting winners of contests or so that they can mail you product samples or information that you requested.

   RGK Wheelchairs, Inc. also reserves the right to share the information to respond to duly authorized information requests of governmental authorities or where required by law.
    

2. Data Transfers

   Your personal information will generally be stored in our RGK Wheelchairs, Inc. databases, which are located in various geographies, including Canada and the United Kingdom. For easier processing of e-mail campaigns or other marketing purposes, your personal information may however be sent, usually on a temporary basis, to countries outside Canada and the United Kingdom. RGK Wheelchairs, Inc. data protection standards are the same, regardless of where your personal information is stored.

   Personal information submitted online during an employment application process may be stored in a database located in Canada or the United Kingdom.

When you view one of our web sites or interactive advertisements, we may collect some non personal information about you. The collection of this non personal information is done either through the "cookie" technology or with "web beacons" (also called "single-pixel gif" or "web pings"). Neither our cookies nor web beacons nor web log information collects any personal information. They do not contain personal information such as your name or email address.

1. Cookies
   
   When you view one of our web sites or interactive advertisements, we may store some information on your computer. This information will be in the form of a small text file, also called a "cookie". Cookies help us in many ways to make your visit to our web site more enjoyable and meaningful to you. For example, cookies avoid you having to log in every time you come back to one of our web sites. They also allow us to tailor a web site or advertisement to better match your interests and preferences. Most browsers can be configured not to accept cookies or to indicate when a cookie is being sent.
    

2. Web Beacons

   Web beacons are site instrumentation that help us to determine, for instance, whether a page has been viewed or not and, if so, how many times. When you ask us to send you information on a promotion or a newsletter, we may use web beacons to establish how many of the emails are actually opened. In general, any electronic image viewed as part of a web page, including an ad banner, can act as a web beacon.

   Third party advertising networks that serve ads onto any RGK Wheelchairs, Inc. web site may use cookies and/or web beacons in their advertisements. RGK Wheelchairs, Inc. retains no control over such third party cookies and/or web beacons and does not have access to the information related to third party cookies and/or web beacons.

Our sites allow you to choose to receive or stop receiving communications from us or not to provide certain personal information when registering for a site or contest.

RGK Wheelchairs, Inc. has selected SmartClicks to deliver banner advertising to some web sites. SmartClicks uses cookies to attract the activities of anyone who clicks on its advertising. Many Internet users already have a SmartClicks cookie on their computer today. SmartClicks uses non-personal information in its ad delivery. SmartClicks privacy policy explains the way in which you can opt-out of tracking by SmartClicks. You may in addition disable the "cookies" function in your browser. Please check your browser Help section for details.

In all instances, the information provided through us to our partners, will only be used for the purpose for which it was supplied and is not otherwise used or disclosed.

RGK Wheelchairs, Inc. believes that it's especially important to protect children's privacy online and encourages parents and guardians to spend time online with their children to participate and monitor their Internet activity.

RGK Wheelchairs, Inc. respects all applicable national and international children's privacy regulations, including the Children Online Privacy Protection Act of 1998 in the United States.

RGK Wheelchairs, Inc. does not intend to collect personal information from children under 13 years of age, except if we choose to develop a children's web site, in which case we will collect such information in accordance with local laws and regulations on children's privacy. RGK Wheelchairs, Inc. may also want to collect personal information from children over 13 years of age. When required by local laws and regulations or practices and provided such a child has identified himself/herself as being within this older age bracket, we will incorporate a special notice requiring him/her to get parental consent before providing us with any personal information.

Where appropriate, RGK Wheelchairs, Inc. will specifically instruct children not to submit such information on our web sites and/or will take reasonable steps to ensure parental consent to such submission. For instance, if the birthday or birth year entry reveals a child is under the age limit as defined by the applicable local or national law, we will not allow the child to continue without the guardian's consent. If a child has provided us with personal information, a parent or guardian of that child may contact us at the email address or address listed at the bottom of this Privacy Statement if they would like this information deleted from our records. We will use reasonable efforts to delete the child's information from our databases. We do not filter advertisements or other content that children may view through our sites, and they could receive content and materials from the Internet and/or advertising that are inappropriate for children.

If you would like to contact us about the above, send us an email at the following email address info@4rgk.com.

RGK Wheelchairs, Inc. is committed to keeping the data you provide us secure and will take reasonable precautions to protect your personal information from loss, misuse or alteration.

Agents, contractors, or partners of RGK Wheelchairs, Inc. who have access to your personal information in connection with providing services for RGK Wheelchairs, Inc. are required to keep the information confidential and are not permitted to use this information for any other purpose than to carry out the services they are performing for RGK Wheelchairs, Inc.

Some RGK Wheelchairs web sites may contain links to other web sites. RGK Wheelchairs, Inc. is not responsible for the privacy practices or the content of such web sites. We recommend you carefully read the privacy policies of each site you visit.

RGK Wheelchairs, Inc. supports the BBBOnLine Privacy Program. BBBOnLine is a division of the Council of Better Business Bureau whose mission is to build users' trust and confidence in the Internet by advocating ethical online business and information practices such as promoting the principles of disclosure and informed consent. When you visit a web site displaying the BBBOnLine mark, you can expect to be notified of, among other things: 

All RGK Wheelchairs, Inc. sites are governed by this privacy statement, but we have not yet applied for the BBBOnLine Privacy Seal on our sites.